FAQ

We process orders within 1–2 business days. Standard shipping typically takes 3–5 business days after that, so total delivery is usually 3–7 business days.

We ship from California—West Coast orders generally arrive faster. See our Shipping & Tracking page for full details.

Flat-rate shipping is $5.99 anywhere in the United States. Shipping is free on orders of $65 or more—no code needed.

New customers receive free shipping on their first order after signing up.

Not at this time. We currently ship within the United States only.

Once your order ships, you’ll receive a confirmation email containing a tracking number. Check your spam folder if you don’t see it.

You can also log in at My Account or contact us at hello@grithouse.store.

Cancellations are accepted within 24 hours of placing your order. After that, production has started and we can’t cancel. Contact us immediately if you need to cancel or request a change. We’ll do our best, but changes aren’t guaranteed once production begins.

Email hello@grithouse.store or call/text (442) 456-1339.

Contact us immediately at hello@grithouse.store. If your order hasn’t shipped, we can update the address. Once it ships, we cannot redirect the package.

Your card is charged when you place your order—not when it ships. If your order is cancelled or refunded, the charge is generally reversed within 3–5 business days, depending on your bank.

No. “Processing” means your order was received and is being printed. We normally process orders within 1–2 business days. You’ll receive a shipping confirmation with tracking information when it leaves our shop.

If it has been more than three business days and you haven’t received an update, email hello@grithouse.store.

We accept Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and Google Pay.

No. You can check out as a guest. Creating an account allows you to track orders, view your order history, and check out faster next time, but it isn’t required.

Every Grithouse tee is printed to order, so we don’t offer traditional returns for buyer’s remorse. However, you may request one complimentary size exchange per order within 30 days of delivery. If we made a mistake or your order arrived damaged, contact us within 30 days and we’ll make it right.

See our Returns & Exchanges page for complete details.

Yes. You may request one complimentary size exchange per order within 30 days of delivery. Items must be unworn, unwashed, and in their original condition. Exchanges are limited to the same product and color in a different size and are subject to availability.

We cover standard shipping for the replacement and may require the original item to be returned. If a return is required, we’ll provide a prepaid return label. Start at our Size Exchange page and include a photo of the size tag.

To avoid the hassle, check our Product & Sizing page before ordering. Our tees fit true to size—order what you normally wear.

Email hello@grithouse.store within 30 days of delivery. Include your order number and a clear photo showing the damage. We’ll get it sorted.

Email us within 30 days of delivery with your order number and a photo of what you received. We’ll send the correct item at no cost. You generally won’t need to return the incorrect item unless we tell you otherwise.

Every Grithouse design is printed on an ultra-soft 60/40 combed ring-spun cotton/polyester tee with a classic, true-to-size fit. Available in XS–4XL, with 5XL and 6XL available by request.

Check our Product & Sizing page for the complete size chart and fit guide.

These tees fit true to size—order what you normally wear. Need 5XL or 6XL? Contact us. We don’t normally stock those sizes, but we can order them with approximately one additional week of processing time.

Grithouse tees are printed using DTF (Direct to Film), which bonds the design to the fabric so the print remains flexible. With proper care, it is built to withstand years of normal wear and washing.

For the best results, wash cold and inside out, tumble dry on low, and never iron directly over the graphic.

It depends on the design. Because our products are printed to order, most styles can be restocked. Limited-drop designs may not return once they’re gone. If something you want is unavailable, email hello@grithouse.store and we’ll let you know its status.

Machine wash cold and inside out. Tumble dry on low. Do not bleach, and do not iron directly over the graphic.

Yes. If you operate a shop, dealership, or race-scene retailer and want to carry Grithouse, complete our Dealer Application. We’ll respond within a few business days with pricing and minimums.

Have questions first? Email hello@grithouse.store with “Wholesale” in the subject line.