FREQUENTLY ASKED QUESTIONS
Got questions? We’ve got answers. If you don’t see what you’re looking for, hit us up.
How long does shipping take?
Orders ship within 1 business day. Delivery is typically 3–7 business days after that. We ship from California, so West Coast orders arrive faster. See our Shipping & Tracking page for full details.We process orders within 1-2 business days. Standard shipping usually takes 3-5 business days for domestic orders
How much does shipping cost?
Flat rate $5.99 anywhere in the US. Free shipping on orders $65 or more. New customers get free shipping on their first order after signing up.
Do you ship internationally?
Not at this time. We ship within the United States only.
How do I care for my Grithouse gear?
Machine wash cold, inside out. Tumble dry low. Do not bleach. Do not iron directly on the graphic.
How do I track my order?
Once your order ships you’ll get a confirmation email with a tracking number. Check your spam if you didn’t receive it. You can also contact us at hello@grithouse.store.
Can I change or cancel my order?
We process orders within 1 business day. Contact us immediately after placing your order. We’ll do our best but cannot guarantee changes once an order is in production.
I entered the wrong shipping address. What do I do?
Contact us right away at hello@grithouse.store. If your order hasn’t shipped we can update the address. Once it ships we cannot redirect the package.
What is your return policy?
All sales are final. We only accept exchanges for items that arrive defective or if you received the wrong item. See our Returns & Exchanges page for full details.
My item arrived damaged. What do I do?
Email hello@grithouse.store within 30 days of receiving your order. Include your order number and a photo of the damage. We’ll get it sorted.
I received the wrong item. What do I do?
Email us with your order number and a photo of what you received. We’ll send you the correct item.
What brand of shirt do you use?
All Grithouse tees are printed on the District DT6000 — an oversized fit, soft ring spun cotton tee available in sizes XS–4XL.
How do I find my size?
Check our Product & Sizing page for the full size chart and fit guide. These tees run oversized — if you’re between sizes, size down.
Still have a question?
Contact us at hello@grithouse.store or call/text +1 760-912-3976. We respond within 1 business day.
