FAQ

We process orders within 1–2 business days. Standard shipping typically takes 3–5 business days after that, so total delivery is usually 3–7 business days.

We ship from California — West Coast orders arrive faster. See our Shipping & Tracking page for full details.

Flat rate $5.99 anywhere in the US. Free shipping on orders $65 or more — no code needed.

New customers get free shipping on their first order after signing up.

Not at this time. We ship within the United States only.

Once your order ships, you’ll get a confirmation email with a tracking number. Check your spam folder if you didn’t receive it.

You can also log into your account at grithouse.store/my-account or contact us at hello@grithouse.store.

Contact us immediately after placing your order. We process orders within 1–2 business days and we’ll do our best — but we cannot guarantee changes once production has started.

Reach us at hello@grithouse.store or call/text +1 760-912-3976.

Contact us right away at hello@grithouse.store. If your order hasn’t shipped yet, we can update the address. Once it ships, we cannot redirect the package.

Your card is charged at the time you place your order — not when it ships. If your order is cancelled or refunded, the charge will be reversed within 3–5 business days depending on your bank.

No. “Processing” means your order has been received and is being printed. We process orders within 1–2 business days. You’ll get a shipping confirmation email with a tracking number as soon as it leaves our shop.

If it’s been more than 3 business days and you haven’t heard anything, reach out at hello@grithouse.store.

We accept all major credit and debit cards — Visa, Mastercard, American Express, and Discover — as well as PayPal. Additional options may be available at checkout.

No. You can check out as a guest. Creating an account lets you track orders, view order history, and check out faster next time — but it’s not required.

All sales are final. We only accept exchanges for items that arrive defective or if you received the wrong item.

See our Returns & Exchanges page for full details.

Email hello@grithouse.store within 30 days of receiving your order. Include your order number and a photo of the damage. We’ll get it sorted.

Email us with your order number and a photo of what you received. We’ll send you the correct item right away.

All Grithouse tees are printed on the District DT6000 — an oversized fit, soft ring spun cotton tee available in sizes XS–4XL.

Check our Product & Sizing page for the full size chart and fit guide.

These tees run oversized — if you’re between sizes, size down.

No. All Grithouse tees are printed using DTF (Direct to Film) — a printing method that bonds ink directly into the fabric fibers. DTF prints are highly durable, wash-resistant, and flexible. They won’t crack, peel, or fade with normal wear and washing.

To keep it looking sharp longest: wash cold inside out, tumble dry low, and don’t iron directly on the graphic.

It depends on the design. Since everything is printed to order, most styles can be restocked. Limited drop designs may not come back once they’re gone. If something you want is out of stock, email us at hello@grithouse.store and we’ll let you know its status.

Machine wash cold, inside out. Tumble dry low. Do not bleach. Do not iron directly on the graphic.

Wholesale is coming. If you’re a shop or retailer interested in carrying Grithouse, get in touch early — we’re building that program now and want to hear from the right people first.

Email us at hello@grithouse.store with the subject line “Wholesale” and tell us about your shop.