Grithouse (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase products.
We collect information you provide directly to us, such as when you create an account, place an order, or contact customer service. This may include your name, email address, shipping address, and payment information. We also collect technical data, such as your IP address and browsing behavior, to improve your experience.
We use your information to: Process and fulfill your orders (printing, packaging, and shipping from California). Provide customer support and respond to inquiries. Send order confirmations, updates, and promotional offers (with your consent). We may also use it to personalize your experience, send you marketing communications (if you opt-in), and improve our website and product offerings. Comply with legal and tax obligations related to sales from California. We're here to get you the right gear, not to misuse your data.
We don't sell your personal information. We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. This includes payment processors and shipping carriers.
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
If you live in California, you have specific rights under the California Consumer Privacy Act (CCPA): The right to know what personal information we collect, use, and share. The right to request deletion of your personal information (with certain exceptions). The right to opt out of the sale of personal information (we do not sell your data). The right to non-discrimination for exercising your privacy rights. To exercise these rights, contact us by visiting our contact page
If you have any questions regarding this privacy policy, you may contact us using the information on our contact page. We're part of the same crew, and we're here to help.
